Reference

Your Privacy Policy in Plain Terms

This page sets out what 96baje keeps when you open an account, why we keep it, and how to ask us to change or remove it.

Account details onlyWallet transfer recordsCookies explainedChange requests welcome

See the lobby Read FAQ

REACHING US

Ask Us About Your Data

Privacy requests land on the same support desk as everything else, so you are not hunting for a separate address. Sign in, open the menu in your account wallet, and start a thread — the message carries your account reference with it. If you are in Dhaka and a login looks unfamiliar, say so in the first line and we will go through the session records with you. Written requests can also go to the contact address below.

In-account support Open the menu in your account wallet and start a support thread. Sign in from the handset you normally use and we can see that session straight away.

Written requests Write to support@96baje from the number registered on your account. Tell us what you want corrected or removed and we will explain what we can do under local law.

What to include Give us your registered number, the wallet you paid with — bKash, Nagad or Rocket — and the date of the transfer. Clear details cut the back-and-forth.

Where This Policy Applies

96baje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect what an account needs to work: the mobile number you register with, the name on your wallet, and a record of each bKash, Nagad or Rocket transfer you send us. That payment record is what lets us match a deposit to your account instead

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of guessing. Nothing more is asked when you open the account, and your own transaction history is visible after you sign in. Some data arrives on its own. Your device sends a session log, an approximate region and the browser you used, and we hold that
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to spot unusual logins — your wallet page opening on a handset you have never touched, for example. Cookies do a smaller job: they keep you signed in between screens and remember your language choice. How long we hold any of this depends on what it
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is. Transfer records stay while your account is open and for a period afterwards, because a wallet dispute can surface late. Cookie choices and contact preferences you can change whenever you want. Where you are matters. Local law and eligible regions decide which services you can
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use and what we are required to keep. If the rules where you live differ from this page, those local rules win, and we will tell you when a section does not apply to your account. We do not sell your data to outside advertisers.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

KEEPING IT SAFE

Logins, Cookies and Retention

Account security here comes down to a few habits rather than big promises. A one-time code goes to your registered number whenever you sign in on a device we have not seen before, and that code is the only thing standing between a stranger and your wallet balance. Cookies are kept deliberately narrow — one to hold your session, one to remember your language. Retention follows the payment trail, and you can ask for a copy of what we hold.

Sign-in checks A one-time code reaches your registered number when you sign in on a new device. Treat that code the way you treat your bKash PIN and never pass it to anyone who calls.

Cookie control Session cookies keep you signed in as you move between screens; preference cookies remember your language. Clear them in your browser any time, though you will need to sign in again.

Retention window Transfer records stay while your account is open and for a while after it closes, since a Nagad or Rocket dispute can be raised later. Support threads follow the same pattern.

Change requests You can ask to correct your name, close the account or receive a copy of what we hold. We answer in the same support thread and say plainly if local law limits any part of it.

Data Questions We Get

Most of what people ask us comes down to three things: what we keep, who sees it, and how to get it changed. The answers below cover each one, including the parts where local law and eligible regions decide the outcome rather than us. If your case is not here, the support thread in your account is the quickest route.

Your mobile number, the name registered on your wallet, and the record of each bKash, Nagad or Rocket transfer. Session logs from the device you use are stored as well.

Yes. Ask through your account support thread or at support@96baje and we will gather what we hold, then send it once we have confirmed it is really you.

Payment partners see the transfer reference so a deposit can be matched to your account. We do not sell your data to advertisers. Anything further only happens where local law requires it.

A session cookie keeps you signed in as you move between lobby screens. Clear your browser cookies and you will have to sign in again with a fresh one-time code.

They stay while your account is open and for a period after it closes, because a wallet dispute can be raised late. You can ask us to close the account whenever you like.

It can. Local law and eligible regions decide which services you can use and which records we must hold. Where the rules differ from this page, the rules where you live apply.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoHoldem Cutthroat

Your Privacy Policy in Plain Terms

Ask Us About Your Data

Logins, Cookies and Retention

Data Questions We Get

01 What data does 96baje collect when I open an account?

02 Can I get a copy of the data you hold on me?

03 Do you share my details with anyone else?

04 How do cookies affect my login?

05 How long do you keep my transfer records?

06 Does my location change what data you keep?

Privacy Policy

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