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Terms Conditions, Plain and Short

One set of written terms covers your whole 96baje account — the lobby, live tables, slots, cricket markets, and every bKash, Nagad or Rocket transfer in and out.

One account per personbKash, Nagad and Rocket walletsWithdrawals back to the same walletRules depend on your local law

See the lobby Read FAQ

TERMS SUPPORT

Sending Us a Terms Question

Most terms questions come down to a payment or a login, so both routes lead to the support desk inside your account. Start the message from the phone you normally use, add the mobile number registered on the account, and include the wallet reference whenever money is involved. A message carrying that reference gets checked faster, because the team can pull the exact transaction instead of asking you to describe it again.

Team online

Account and terms help

Write from inside your account and tell us the wallet you used — bKash, Nagad, Rocket or Upay — plus the mobile number registered on the account. That lets the team open the right record first time.

Wallet verification

If a transfer has not landed on your balance, send the wallet reference and a screenshot of the confirmation SMS. We match it against the deposit log and reply with what the log shows.

Changes and closures

Ask us to correct your details or to close the account, and we will explain what is needed before anything changes. Records we must keep for payment purposes are spelled out in the reply.

What the 96baje Terms Cover

96baje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

One document covers the whole account — the lobby, the live tables, the slots, and the cricket and football markets on our sportsbook, including rooms you will recognise such as Baccarat Highrollers and Crash ShockWave. It says what you can expect from us and what we

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ask of you: one account per person, your own name on it, and wallet numbers that belong to you. We keep the wording short so you can check a rule on your phone without scrolling through pages of text. Money sits inside the same rules. When
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you send a bKash, Nagad or Rocket transfer to the number on your deposit screen, the amount is credited to the wallet balance tied to your account, and a withdrawal returns to the wallet you paid from. If a payment route is not open in your
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area, the deposit screen says so instead of letting the transfer fail quietly. Whether you can hold an account at all depends on your local law and on the eligible regions we serve. We do not open accounts for people outside those regions. If a rule
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in these terms changes, the new wording appears on this page and the older version stops applying from that point.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCESS

How We Hold Your Details

Your account details, the wallet numbers you pay with and the reference for each transfer sit behind a login that only you should be able to pass. We ask for your password plus a one-time code sent to your mobile, and a short session keeps the same phone signed in so the app does not ask twice in a minute. Cookies on this site do two jobs only: hold that session and remember display choices such as which screen you last had open.

What we store

We hold the details you give when you open the account — name, mobile number and the wallet number you pay with. Deposit references stay linked to your account so a disputed transfer can be traced.

Cookies and sessions

A small session cookie keeps you logged in between screens on the same phone. Open the account in another browser and we ask for your password and a one-time code sent to your mobile.

Keeping it yours

Your password and the one-time code are yours alone, and we will never ask for them in a message or a call. If a login looks unfamiliar, change the password and tell support the same day.

How long records stay

Deposit and withdrawal references are kept while the account is open, and for the period after closure that our payment partners require. Ask what is held on you and we will send it in writing.

Questions You Ask About Terms

These are the questions we get about the terms most often — what is covered, which wallet a withdrawal uses, what we hold on you and how to ask for a change. If your case is not here, message support from your account and quote the section heading you were reading; it saves a round of back-and-forth.

Everything tied to your account: how you pay in through bKash, Nagad, Rocket or Upay, how withdrawals go back out, how the lobby and the sportsbook markets are used, and what counts as misuse.

Access depends on your local law and the eligible regions we serve. If your country is not on that list, the deposit screen will not show a wallet route, and we cannot keep the account open.

The one you paid from. A bKash deposit goes back to bKash, Nagad to Nagad, Rocket to Rocket. Mixing wallets slows the check, so keep the wallet name the same as your account name.

We post the updated wording on this page and flag it in your account messages. The version here is the one that applies; older wording stops once the new text goes live.

Write to support with the request. We close the account and drop what we no longer need, though payment references stay on file for the period our wallet partners ask us to keep them.

Change your password from the login screen straight away, then message support with the phone number on the account and any wallet reference you do not recognise. We freeze the account while the activity is checked.

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